DELIVERY INFORMATION

We offer FREE NEXT DAY helium balloon bouquet deliveries for orders that can be filled 6 days a week. Orders for next day delivery must be placed by 3pm.

We offer FREE Delivery of Helium Balloon Bouquets 6 days a week, between 9am and 5pm daily, Sunday Delivery will incur a delivery fee. Delivery not available on Public Holidays. If you have a special request we will be more than able to accommodate your request, please email us first sales@balloonbouquet.com.au  and we can provide a prompt emailed quote with a link to pay online. If your suburb is not listed, or your postcode isn’t listed, please email us first to confirm if delivery is available.

All helium balloon bouquets are delivered pre-inflated.  Our service is prompt, our drivers are happy to help in any way possible and are happy to unpack your order. All Balloons are packaged in Balloon Transport bag for ease of use. This Service is included with every delivery.

  • Once your order is placed we will confirm Via email your delivery date and order.
  • You will receive an SMS notification 30 mins Prior to delivery.
  • All Balloons are treated with our Long Life Gel Hi Float.

In the event that we are unable to deliver the Helium Balloon Bouquet due being unable to contact recipient or the address is unattended, we will call the listed Phone number for instruction. In the event we are unable to contact anyone, We will delivery the balloons to a safe place. Should a safe place not be located the balloons will be returned to our depot and a redeliver fee of $30 will be applicable.

A full refund is available on orders cancelled 24 hours prior to delivery date. Up to a 70% Cancellation Fee may be charged on any order cancelled after 12pm on the day prior to delivery (The remaining amount will be refunded). Orders cancelled the day of delivery can not be refunded.

BALLOON PRODUCT SUBSTITUTION: Balloons may have minor variations from the images shown on the website, we reserve the right to use a similar balloon with the most similar message and theme in the unlikely event the chosen balloon is out of stock. Any replacement will be of equal or greater value.

SAME DAY DELIVERY NOT AVAILABLE!

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